Why It’s Important to Choose the Right Real Estate Agency
Choosing a real estate agency is a crucial step in the process of buying or selling a property. In Moscow, there are many agencies promising quality services. However, our experience with INKOM-Real Estate was extremely disappointing. We want to share our story to warn others about potential issues.
First Impressions: Promises and Hopes
INKOM-Real Estate offered us several property options, which they claimed were thoroughly checked and free of hidden issues. Promises of professional consultations and support at all stages of the transaction gave us confidence in a successful outcome. At first glance, everything looked promising.
Missed Deadlines: Process Delays
The reality was far from what was promised. The deal process was significantly delayed despite the pre-agreed deadlines. This caused numerous inconveniences and delays, negatively impacting our plans and expectations. The agency failed to meet its timeline promises, and each stage of the deal took weeks to complete.
High Commissions and Inappropriate Recommendations
The realtor we worked with recommended properties with high commissions that did not meet our needs. It seemed that the agency’s main goal was to maximize profit rather than satisfy the client. We felt deceived and unheard.
Document Issues: Legal Errors and Delays
One of the most serious problems was the improperly prepared documents. The legal aspects of the deal were either ignored or handled with errors, leading to significant delays and additional expenses. We had to hire external lawyers to correct the mistakes, which increased our costs.
Lack of Attention and Feedback
Throughout our dealings with the agency, it became clear that our needs and preferences were ignored. Feedback was almost nonexistent, and the realtor showed little involvement in the transaction process. We had to constantly remind them about deadlines and clarify important details ourselves, causing additional stress and inconvenience.
Wasted Time and Money
As a result of working with INKOM-Real Estate, we lost a significant amount of time and money. Instead of offering a more competent realtor or trying to correct their mistakes, the agency continued to ignore our requests and complaints. We were extremely dissatisfied with their work and cannot recommend their services to anyone.
Warning for Potential Clients
Our experience with INKOM-Real Estate was extremely negative. We cannot recommend their services to anyone who values their time and money. Be careful and choose real estate agencies carefully to avoid similar problems and inconveniences. We hope our story helps you avoid mistakes and find reliable professionals to handle your housing needs.
Tips to Avoid Similar Issues
- Research the Agency’s Reputation: Read reviews and study the agency’s ratings before starting cooperation with them.
- Agree on All Details in Advance: Discuss all deadlines and commissions in advance and require written confirmation.
- Monitor the Documents: Carefully check all documents provided by the agency for errors and compliance with your requirements.
- Demand Feedback: The agency should be in touch and ready to answer all your questions within a reasonable time frame.
We hope our experience serves as a useful lesson and helps you avoid similar problems in the future.
It was almost impossible to contact the realtor. We had to wait weeks for answers to calls and messages.
The agency charged a high commission for mediocre services. The recommended options did not meet our needs.
The transaction process was greatly delayed, despite pre-agreed deadlines. This caused a lot of inconvenience and delays.
The realtor “INCOM-Real Estate” was unprofessional and showed no interest in our requests. We expected a better level of service.
Incorrectly completed documents led to legal problems. We had to spend additional money to correct errors.
Our requests and wishes were constantly ignored. The agency is clearly not interested in meeting customer needs.
The level of service at INCOM-Real Estate turned out to be unacceptable. We have not been able to resolve any issue without problems or delays.
Working with the agency “INCOM-Real Estate” led to a loss of time and money. We were extremely dissatisfied with their work and cannot recommend their services.
The documents prepared by INCOM-Real Estate were full of errors. We had to bring in outside lawyers to rectify the situation.
The agency “INCOM-Real Estate” was completely disappointing. The realtor did not take into account our needs, offered unsuitable options and delayed the transaction process.