Website: https://hertsandessexmotorcompany.co.uk
Phone: 01992 466655
Address: Unit F Belcon Industrial Estate Binngley Road, Hoddesdon, EN11 0NX
About company:
HERTS AND ESSEX MOTOR COMPANY
Herts and Essex Motor Company Ltd is authorised and regulated by the Financial Conduct Authority, FRN: 709991. All finance is subject to status and income. Written quotation on request. We act as a credit broker not a lender. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer finance products from these providers. It is our intention to provide a high level of service at all times. However, if you have reason to make a complaint about our service you should contact Herts and Essex Motor Company Ltd at Unit F, Bingley Road, Hoddesdon, Essex EN11 0NX. If we are unable to resolve your complaint satisfactorily, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). Further information is available by calling the FOS on 0845 080 1800 or at http://www.financial-ombudsman.org.uk
We charge an administration fee to cover essential documentation and administration costs related. To ensure we can offer all our customers the best value we have tailored our administration fee to our customers individual circumstances. This fee is a compulsory fee and applies to all our cars depending on your below circumstances: Retail customer Admin Fee £199, Returning retail customer purchasing within a 12 month period Admin, Fee £0 *limited to one additional purchase per year, Returning retail customer purchasing in between 13- 24 month period, Admin Fee £99 *limited to one additional purchase per year, Export Customer Admin Fee £199, Retail Customer using a finance broker outside our official panel of lenders Fee £199, Motoring Trade Customers Admin Fee £99
I went down to Herts and Essex to collect the car and the gentleman I dealt with was very nice, the car was presented nicely, all cleaned to a high standard on the inside and outside and the transaction went through really easily. The car itself is great, just what I wanted. I have no complaints whatsoever.
The car, the staff, everything. It was all perfect.
Got my first car from Herts and Essex Motor Company, I opted for a BMW 420, its such a nice car and is just what I wanted, Id been looking for some time but hadn’t found the one until this one cropped up, it was meant to be! I’ve been loving driving it! The customer service was great too, it was all really smooth sailing and I have no complaints at all, happy to recommend to everybody.
I have been loving the Mercedes-Benz, it is a very nice car and I have been enjoying driving the car so much. The customer service from the team was also very good, they were all very kind and helpful. Would definitely give these 5/5 and would go back again.
We are so pleased with the BMW, its a gorgeous car and is just what we wanted. We’ve had absolutely no issues with it at all! To make the whole thing even better, the guys down there were just the nicest. We really liked the fact that they were all just so genuine and down to earth people, all so lovely! We would 100% recommend this dealership to anyone who’s looking for a new car!
This is my second time buying a car from Herts and Essex Motor Company. I bought a BMW this time and its a fantastic car! Its been running nicely and I’m really enjoying it. I dealt with Chris initially and then it was Charlie that sold me the car, they were both great, really chatty and helpful. It was just a really enjoyable experience and I’d definitely go back for a third time!
A very easy process from start to finish. Chis and the team were great help, they were more than happy to go above and beyond in helping me make a decision and providing me with all the correct information. Their communication was great, they kept me informed really well and made sure that I was happy with everything before driving away. Definitely a 5 star service from the team.
I didn’t actually mean to buy a car from Herts and Essex, I was actually going down to London to buy another car but when I arrived it had been sold. I was driving home and decided to look up dealerships in the area and found Herts and Essex nearby, when searching through their site I found they sold a lot of nice looking cars and had lots of good reviews too. I just turned up at the dealership and it was Chris who greeted me, he was very very helpful. Although I didnt have an appointment Chris was more than willing to accommodate and move things around so I could look around. I had a look around at all the cars and a Range Rover really stood out to me. Chris showed me round the car and I put a deposit on it there and then. It only took a few days for the turnaround and when I went back to pick it up it was all clean and shining. The lady I dealt with was great too, very thorough with everything and kind and caring. I drove away one very happy customer. I love my Range Rover and am so glad that I got it. I will always recommend Herts and Essex to friends, family and colleagues, a super experience.
The Range Rover is a great car, a great size and looks fantastic too. The dealership is very helpful and on the ball. I arrived to collect the car and it was all ready on time, presented really nicely and I was more than happy when driving it away. I’ve really been enjoying the car over these past few weeks. Many more happy miles I hope